Returns Policy

Our products have some of the best returns policies in the business.

Free servicing, forever, on your Beretta Shotgun

Beretta Australia offers Forever Servicing to ensure that a Beretta shotgun’s performance is nothing short of perfection for its lifetime of use with you. It is only for Beretta shotguns imported by Beretta Australia and sold through Beretta Australia's authorised firearms dealer network.

Read the full terms and conditions of Forever Servicing

  • Where to get Forever Servicing done: come and see us at one of the many national championships we attend with our Forever Servicing team, check the calendar to see where we are next.
  • What the service includes: typical servicing tasks such as tune-ups, tightening etc. (Does not include work outside of ‘typical servicing’ such as full rebuilds/ejector replacement.)

If you are unsure if your shotgun is covered by the Forever Servicing promise, send us your serial number and your details so we can confirm for you.

Warranty claim? No sweat

If things go wrong, and you feel that your product is defective and not up to the manufacturer’s standards, we’re here to make it right. Here’s what to do:

Contact the dealer you bought the product from

All warranty claims and product returns need to be coordinated with your local Beretta Australia authorised dealer, so the first step is to contact your dealer and they will advise the course of action to take.
In the event that the product needs to be returned to Beretta Australia for assessment, please ensure that your dealer has your direct contact information and that all accessories (scopes, slings, etc.) are removed from the product prior to return to us.

If it pertains to a product bought directly from Beretta Australia’s website, for example wine, contact us.

Got a question?

We are happy to help, just get in touch with us. To enable us to answer your question promptly, please include as much information as possible including a serial number if it pertains to a firearm.

Product Warranty Periods

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Unless otherwise specified, all products carry a 12 month warranty.

Aimpoint 10 years
Benelli 10 years limited warranty
Beretta 1 (+2 years if warranty is registered)
Burris Forever
Contessa Lifetime warranty (screws are excluded)
Franchi 7 years (Horizon)
3 years on all other firearms
Lokaway Lifetime after theft replacement warranty, 5 years construction warranty
Nextorch Lifetime warranty on manufacturing defects
Sako 2 years on firearms
Steiner 10* or 30* years (*2 years on electronic components)
Heritage Warranty on GS3 / T5xi series
Stoeger Airguns 2 year limited
Stoeger 5 years on firearms
Tikka 2 years on firearms
Victrix 2 years on firearms

This table is intended as a guide only. Some products, for example Steiner, have varying time periods dependent on the model. Contact us if you are unsure of the warranty offered on your product.

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