Returns Policy

Our products have some of the best returns policies in the business.

Free servicing, forever, on your Beretta Shotgun

Beretta Australia offers Forever Servicing to ensure that a Beretta shotgun’s performance is nothing short of perfection for its lifetime of use with you. It is only for Beretta shotguns imported by Beretta Australia and sold through Beretta Australia's approved firearms dealer network.

Read the full terms and conditions of Forever Servicing

  • Where to get Forever Servicing done: come and see us at one of the many national championships we attend with our Forever Servicing team, check the calendar to see where we are next.
  • What the service includes: typical servicing tasks such as tune-ups, tightening etc. (Does not include work outside of ‘typical servicing’ such as full rebuilds/ejector replacement.)

If you are unsure if your shotgun is covered by the Forever Servicing promise, send us your serial number and your details so we can confirm for you.


Warranty claim? No sweat

If things go wrong, and you feel that your product is defective and not up to the manufacturer’s standards, we’re here to make it right. Here’s what to do:

Contact the dealer you bought the product from

All warranty claims and product returns need to be coordinated with your local Beretta Australia authorised dealer, so the first step is to contact your dealer and they will advise the course of action to take.
In the event that the product needs to be returned to Beretta Australia for assessment, please ensure that your dealer has your direct contact information and that all accessories (scopes, slings, etc.) are removed from the product prior to return to us.

If it pertains to a product bought directly from Beretta Australia’s website, for example wine, contact us.

Got a question?

We are happy to help, just get in touch with us. To enable us to answer your question promptly, please include as much information as possible including a serial number if it pertains to a firearm.

Product warranty summary

3HGR 12 months
Aimpoint 10 years
Benelli 10-years limited warranty
Beretta 3 years if warranty is registered
Burris Forever warranty
Contessa Lifetime warranty (screws are excluded)
Franchi 3 years (Phoenix), 7 years on all other Franchi
Lokaway Lifetime after theft replacement warranty, 5-years construction warranty
Nextorch Lifetime warranty on manufacturing defects
Pelican Pelican limited lifetime
Sako 2 years on rifles
SportEAR 1 year
Steiner 10* or 30* years (*2 years on electronic components)
Stoeger Airguns 2-year limited warranty 
Stoeger 5-year warranty
Tikka 2 years
Uberti 1 year
   

This table is intended as a guide only. Some products, for example Steiner, have varying time periods dependent on the model. Contact us if you are unsure of the warranty offered on your product.

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